FAQ
On this page, you will find answers to a common questions we receive about getting started with your new lawn or our company processes for shipping.
FAQs
Choosing Your Turf
What varieties of lawn stay green all year?
What varieties of lawn stay green all year?
Generally, all turf will stay green throughout the winter provided it does not get frost bitten and maintenance is kept up. Some varieties will handle the cold and maintain colour better than others, please ask our friendly staff for advice.
What does direct hours of sunlight mean?
What does direct hours of sunlight mean?
Direct hours of sunlight is the time each variety needs of direct sunlight each day. “Direct” refers to the situation where the sun light hours do not count if it is broken through trees or shade sails etc. Make sure that you calculate only the hours the area receives unbroken by surrounding objects.
How much does the turf weigh?
How much does the turf weigh?
The weight of turf varies between varieties. A pallet (50 square metres) weighs between 750kg-1000kg depending on turf and cutting conditions. If you require more than 20sq m of turf it is best to use a trailer (or truck if required) to pick it up. For smaller vehicles where turf will be inside the car (for example, in the boot or on the back seat) we suggest no more then 5-10sq m using a tarp.
May I inspect your farm prior to purchasing turf?
May I inspect your farm prior to purchasing turf?
Of course, our farms are open to the public. This is where you will be able to make a more informed decision about your turf choice, see a display of the final product ready for its new home and speak to our experts.
Can I pick up my turf?
Can I pick up my turf?
Yes, you can pick up turf from our farms. Our locations offer customers the ability to collect small or large quantities of turf between Monday and Saturday during business hours. Deliveries on Saturday must be pre-arranged.
When should turf be laid?
When should turf be laid?
It’s important to time your delivery. Turf should be laid within 24 hours of delivery and you should ensure your site and soil are fully prepared. In very hot weather, it’s best to lay turf as early in the day or as late into the afternoon as possible.
How long do I have to stay off my new lawn?
How long do I have to stay off my new lawn?
Warm months:
If laying a new lawn in warmer weather, we recommend keeping all foot traffic to a minimum for approximately four weeks, or until the turf is better established. This can be checked by gently lifting the turf by a corner to test how easily it lifts. You should not be able to lift established turf.
Cold months:
During winter, turf takes longer to establish. Keep in mind that while watering the lawn to establish it, the soil will be soft under foot and prone to footprints that are hard to remove once it is established.
Shipping Further Than 80KM?
Shipping Further Than 80KM?
If you live further than 80KM from our pick up locations, please contact us for shipping quote.
Measuring and Ordering Your Turf For The Following Areas
Square or Rectangle
Square or Rectangle
- Measure the length (L) and width (W) of the square or rectangular area.
- To calculate the amount of turf you need in square metres, multiply the length by the width.
- For example: Length is 10m and width is 5m, so 10m x 5m = 50sqm.
Circle or Oval
Circle or Oval
Circle:
- Measure the radius of the circular area.
- For example: Radius = 4.5m, so 3.14 x 4.5m x 4.5m = 63.58sqm.
Oval:
- Measure the length (L) and width (W) of the oval area. To calculate the amount of turf you need in square metres, multiply 0.80 by the length and then by the width.
- For example: Length is 23m, width is 17m, so 0.80 x 23m x 17m = 80sqm.
Triangle
Triangle
- Measure the base (B) and Width (W) of the triangular area. To calculate the amount of turf you need in square metres, multiply 0.50 by the base and then by the width.
- For example: Base is 40m, width is 25m, so 0.50 x 40m x 25m = 500sqm.
Unusual Shapes
Unusual Shapes
- First, divide the area into sections of regular shapes, for example, circle, square and triangle.
- To calculate the amount of turf you need in square metres, apply formulas above for each shape.
Different Widths
Different Widths
- First, measure the length of the longest axis across the area. Every 2m along the length line, measure the width of the area at right angles to the length line.
- Total all widths, divide by the number of width section and multiply by the length.
- For example: Length is 9m, width1 is 3m, width2 is 5m and width3 is 4m, so ((3m + 5m + 4m) ÷ 3) x 9m = 36sqm.
What do I do if I’m unsure of the product quality.
What do I do if I’m unsure of the product quality.
We back our product and our customers. If you are unsure of the product quality or type, please get in touch as soon as possible with a phone call. On a business day we ask that you contact us before you install the whole quantity if possible. If the turf is delivered and installed over the weekend then please take photos and email us. We will be in contact the next business day. If you have any concerns over the weekend then please install the turf so it doesn’t begin composting on the pallet. We take you project seriously and will support you in any way we can.